Ensuring Your Special Moments Arrive Perfectly

Our Delivery Promise

At Hallmark Supplies Store, we understand that the presentation of your gift is just as important as the gift itself. That’s why we’ve crafted a delivery experience that matches the care and quality of our products. Whether you’re sending a hand-painted Keepsake Ornament to a loved one or preparing premium Gift Wrap for a corporate event, we ensure your order arrives safely and beautifully.

We ship worldwide to bring joy across the globe! Please note that we currently cannot deliver to some parts of Asia and select remote regions due to logistical constraints.

Shipping Options

We offer two reliable shipping methods to suit your needs and timeline:

Standard Shipping – $12.95

For those who need their items a bit sooner, our standard shipping option uses premium carriers like DHL or FedEx to ensure prompt and secure delivery.

  • Order Processing: 1-2 business days
  • Delivery Time: 10-15 days after shipping
  • Carriers: DHL or FedEx
  • Tracking: Full tracking information provided

Free Shipping

For orders over $50, we’re delighted to offer complimentary shipping via EMS to help make your gift-giving even more special.

  • Order Processing: 1-2 business days
  • Delivery Time: 15-25 days after shipping
  • Carrier: EMS
  • Minimum Order: $50
  • Tracking: Basic tracking information provided

Please note that delivery times may vary during peak holiday seasons or due to unforeseen circumstances beyond our control. We appreciate your understanding.

Order Processing

Each order at Hallmark Supplies Store receives our signature attention to detail. Our process includes:

  • Careful Inspection: Every Keepsake Ornament, Figurine, and Gift Wrap set is inspected before packaging
  • Secure Packaging: We use premium materials to ensure your delicate items like Snow Globes & Water Globes arrive intact
  • Efficient Processing: Most orders are processed within 1-2 business days
  • Order Confirmation: You’ll receive email confirmation and tracking details once your order ships

International Delivery

We’re proud to serve customers across the globe with our curated collections of Designed Stationery, Seasonal Decor, and gift accessories. International deliveries may be subject to customs fees, import duties, or taxes, which are the responsibility of the recipient. These charges vary by country and are not included in your order total.

Returns & Exchanges

Your satisfaction is our priority. If you’re not completely happy with your purchase, we accept returns within 15 days of delivery. Please ensure items are in their original condition with all packaging intact. Special conditions apply to personalized items – please contact our customer service team for details.

Payment Methods

To make your shopping experience seamless, we accept various payment options:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Need Help With Your Delivery?

Our customer service team is here to assist you with any delivery questions or concerns.

Email: [email protected]

Address: 4131 John Calvin Drive, Chicago, US 60603

Thank you for choosing Hallmark Supplies Store – where we help wrap your memories in masterpiece presentations that create unforgettable moments.